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French Customer Service- Top Business Group

A multinational company located in Maadi is hiring a French Customer Service
Top Business Group | 20.12.2017

Medical Insurance
Bachelor Degree: Grad / Undergrad
Experience Background: Any / preferable if candidate has relevant experience
Computer skills: Good in microsoft office
Language Proficiency: Fluent in French, Good in English and Arabic
Ability to read and write proficiently while multitasking (actively listening to customer and answering questions)
Job Responsibilities:
Respond promptly to customer enquiries, technical issues, complaints via email and phone
Keep records of customer interactions and transactions
Be a Brand Advocate for the client by demonstrating excellent customer service, looking for opportunities to own issues, identify sales leads and retain customers

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